Privacy Policy

At BETICO COMPRESSORS, S.A.U. we care about the personal data we process and about the exact compliance with current regulations on the protection of personal data, among others, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and by which Directive 95/46/EC and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights are repealed.

In accordance with this, the following issues are reported regarding the processing of personal data that we carry out at BETICO COMPRESSORS, S.A.U.:

Who is responsible for the processing of your personal data?

  • Identity: BETICO COMPRESSORS, S.A.U.
  • NIF: A20016184
  • Postal address: Portal de Gamarra, nº 43
  • 01013 de Vitoria (Álava)
  • Telephone: 945 12 83 83
  • Email: dpo@betico.com.

Principles relating to processing

The processing of personal data carried out therein complies with the principles required by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter, GDPR):

  • Principle of lawfulness, loyalty and transparency: the data we collect are processed lawfully, fairly and transparently, with the prior consent of the data subjects when necessary or, where appropriate, for the execution of a contract to which the data subject is a party or for the application of pre-contractual measures at the request of the data subject.or, if the processing is necessary for compliance with an applicable legal obligation, or for the satisfaction of legitimate interests pursued by the controller or by a third party, provided that those interests are not overridden by the interests or fundamental rights and freedoms of the data subject that require the protection of personal data, in particular where the data subject is a child.
  • Principle of purpose limitation: the personal data we process are used for the purposes indicated in the section “For what purpose do we use your personal data?”
  • Principle of data minimization: in accordance with this principle, the only personal data we collect from users are those strictly necessary to manage contractual relationships and to be able to respond to queries and/or requests made to us.
  • Principle of accuracy: the personal data we collect will be kept accurate and, if necessary, up to date. To this end, in the event of any change in personal data, the user must notify us so that we can make the appropriate update.
  • Principle of limitation of the retention period: the personal data we process will be kept for the periods indicated in the section “How long will we keep your personal data?”
  • Principle of integrity and confidentiality: in order to respect this principle, personal data will be processed in such a way as to ensure adequate security of the same, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, applying appropriate technical and organizational measures for this purpose.

What categories of personal data do we process?

The categories of data we process through this website are:

  • Data collected through the contact form: name and surname, email address, mobile phone, company, postal code, country.

Through this website we do not process personal data that the General Data Protection Regulation qualifies as “special categories of data” (health data, biometric data, trade union membership, etc.) or personal data relating to criminal convictions or offences.

All the personal data requested in the form, marked with an asterisk, are mandatory, so if the user does not provide any of them, we will not be able to respond to their query or request.

On the other hand, cookies collect information on the use made by users of the website, pages visited, origin, geographical location, IP addresses, although this information will be collected in aggregate form, that is, without identifying the users. You can consult the information on the cookies used in the Cookie Policy.

How did we obtain your personal data?

All the personal data that we process at BETICO COMPRESSORS, S.A.U. are provided to us by the interested parties themselves or their legal representatives.

The personal data that we request through this website has been collected through the form and the email address enabled to contact us.

The personal data we request is the minimum necessary to attend to and comply with the corresponding purposes in such a way that, in the event that the user does not provide them, we will not be able to attend to them.

For what purpose do we use your personal data?

  • Customer data: we use their personal data for the proper maintenance, development, compliance and control of the contractual relationship and the provision of the services they demand.
  • Supplier data: we use your personal data for the proper maintenance, development, compliance and control of the contractual relationship with our suppliers and the services they provide to us.
  • Personnel data: for the maintenance, development, compliance and control of the contractual relationship with our employees, as well as compliance with current regulations on labor, Social Security and Occupational Risk Prevention that may apply.
  • Data collected through CVs: to manage the participation of interested parties in the personnel selection processes that we carry out.
  • Data collected through the contact form: to manage and respond to queries or requests made by interested parties.
  • User data from our social media profiles: to interact with our users, mainly by responding to comments they make on the posts we make on our profiles on different social networks.

What is the legal basis for the processing of your personal data?

  • Customer, supplier and employee data: the legal basis that legitimizes the processing of your personal data is that it is necessary for the performance of the corresponding contract to which the data subject is a party.
  • Data collected through CVs: the legal basis that legitimizes the processing of personal data provided by data subjects is that it is necessary for the application of pre-contractual measures at their request.
  • Data collected through the contact form: the legal basis that legitimizes the processing of the personal data provided by the interested parties when completing the form is that it is necessary to attend to the queries or requests they make.
  • User data from our social media profiles: the legal basis for the processing of your personal data is the consent given when following us on our social networks, which is therefore necessary to interact with users (e.g. to respond to comments).

To whom will your personal data be disclosed?

The personal identification and billing data of customers, suppliers and employees will be communicated, where appropriate, to the tax administration for compliance with legal and tax obligations, as well as to the financial institution(s) through which BETICO COMPRESSORS, S.A.U. manages collections (in the case of customers) and payments (in the case of suppliers and employees).

In other cases, we do not disclose personal data to third parties unless it is necessary for compliance with legal obligations.

In any case, for some other matters we use third-party services, which act as data processors, with whom we have signed the corresponding data processing contract in accordance with the provisions of article 28.3 of the GDPR.

International Data Transfers

We do not carry out international data transfers. However, as we use Google Analytics analytical cookies, their use also implies the existence of international data transfers, and you can consult the information in this regard in our Cookies Policy.

How long will we keep your personal data?

  • Customer, supplier and employee data: personal data will be kept for the duration of the corresponding contractual relationship and, once it has ended, for the periods necessary for compliance with legal obligations.
  • Data collected through CVs: the personal data of candidates will be kept for a maximum period of two years.
  • Data collected through the contact form: the personal data provided by users when filling in the form will be kept only for the duration of the management of the queries or requests, they make to us so that, once they have been processed, they will be deleted.
  • User data of our social media profiles: the retention periods of the personal data of our followers on social networks depend on the policies of each social network, although we will only process them until they stop following us.

What are your rights when you provide us with your personal data?

  • Right to request access to your personal data: in order to know and verify the lawfulness of the processing, you may ask us at any time for confirmation as to whether BETICO COMPRESSORS, S.A.U. is processing your personal data and, if so, we will inform you, among other things, about what data we are processing, its purpose, origin of the data,Expected period of data retention and, where appropriate, recipients or categories of recipients.
  • Right to request rectification: You may ask us to rectify personal data that is inaccurate or to complete personal data that is incomplete, including by making an additional statement. In this case, you must indicate in your request which data you are referring to and the correction to be made, and must accompany, where appropriate, the documentation justifying the inaccuracy or incompleteness of the data being processed.
  • Right to request erasure (“right to be forgotten”): You may ask us to have your personal data erased and no longer processed if it is no longer necessary for the purposes for which it was collected or otherwise processed, withdraws your consent, has been unlawfully processed or is required to be erased for compliance with a legal obligation.
  • Right to request the restriction of the processing of your personal data: in this case, BETICO COMPRESSORS, S.A.U. will only keep your personal data for the formulation, exercise or defense of claims, or with a view to protecting the rights of another natural or legal person or for reasons of important public interest.
  • Right to portability of your personal data: You can ask us to deliver your personal data, to you or to another controller that you indicate, in a structured, commonly used and machine-readable format.
  • Right to object to processing: BETICO COMPRESSORS, S.A.U. will stop processing your personal data in the manner you indicate, unless we have to continue processing them for compelling legitimate reasons or for the formulation, exercise or defense of possible claims.

How to exercise your data protection rights: to exercise your rights you must send us a written request addressed to BETICO COMPRESSORS, S.A.U. at Portal de Gamarra, nº 43 – C.P. 01013 de Vitoria (Álava) or by sending an email to dpo@betico.com. We may ask you for a copy of your ID card if it is necessary to prove your identity.

BETICO COMPRESSORS, S.A.U. will respond to all requests within the terms and conditions required by current regulations on the protection of personal data.

How to file a complaint with the Spanish Data Protection Agency: if you consider that we have not adequately processed your personal data or that we have not duly attended to the exercise of your data protection rights, you can file a complaint with the Spanish Data Protection Agency, either through its electronic headquarters or at your address.  at Calle Jorge Juan, nº 6, C.P. 28001 in Madrid.

More information on data protection rights and complaints to the Supervisory Authority in www.aepd.es.

Safety

In accordance with the provisions of Article 32 of the GDPR, BETICO COMPRESSORS, S.A.U. has adopted the appropriate technical and organizational measures to guarantee a level of security appropriate to the risk.

In order to assess the adequacy of the level of security, particular accounts have been taken of the risks presented by data processing, in particular as a result of the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorized communication or access to such data.

Duty of secrecy

BETICO COMPRESSORS, S.A.U. has adopted measures to guarantee that any person acting under its respective authority and having access to the personal data provided by users can only process them following instructions from the company and must also maintain the corresponding professional secrecy regarding them, which will have an indefinite duration.

To this end, our employees have signed a confidentiality document and duty of secrecy with respect to the information and personal data they process in connection with the company.

Use of the website by minors

We ask users to read the policies on the use of the website by minors that we have published in the “Legal Notice” of our website.

Social Media

Profiles on social networks: BETICO COMPRESSORS, S.A.U. has profiles on some of the main social networks that currently exist, in such a way that personal data of our followers, of people who appear in the publications we make (for example, photographs) and of people who send us private messages may be processed.

Data processing and purpose: the data processing that BETICO COMPRESSORS, S.A.U. will carry out is limited and conditioned to the policies and functionalities of each social network.

When a user becomes a follower of ours on a social network, he/she authorizes us to use his/her personal data only within the scope of the corresponding social network for the management of our page or profile and the communications that we maintain in a two-way way with our followers through chat, messages or other means of communication that the Social Network currently and in the future allows. This means that we will have access to the information from your profile that appears in the comment, for example and without limitation, your username, image (if the user has put a photograph on their profile), and comments made.

We also want to inform you that, when a user becomes a follower of ours, the news we publish may also appear on their wall and that, if they comment on ours, both their comment and the name of their profile and, where appropriate, the photograph they have on it will be accessible to other followers. In any case, it is the user’s responsibility to use the Social Network.

We will not use users’ personal data for purposes other than those indicated in previous paragraphs or to send them information through an environment other than the social network.

Unless the interested party gives their consent or requests it to respond to a request made to us, we will not extract their personal data from the environment of the social network.

Legitimation of processing: the legal basis that legitimizes the processing of the personal data of our followers is the consent they give when following us.

Data recipients: We will not communicate to third parties or make international transfers of the personal data of our followers unless it is necessary for compliance with a legal obligation. This is without prejudice to the fact that the public comments made on our social networks by followers and our responses will be seen by the rest of the followers.

Data retention period: the storage periods of the personal data of our followers on social networks depend on the policies of each social network, although we will only process them until they stop following us.

Data protection rights: with respect to the rights of access, rectification or deletion, limitation of processing, opposition and portability of your personal data, we can only act in accordance with the possibilities that each social network allows for this purpose. BETICO COMPRESSORS, S.A.U. will provide all possible assistance to the interested party so that they can exercise the aforementioned rights.

In any case, any follower of ours may unsubscribe from our page or profile at any time so that we would no longer have access to their personal data, although the social network may keep the comments they have previously made on our wall.

In any case, it is the user’s responsibility to use the Social Network, so BETICO COMPRESSORS, S.A.U. does not assume any type of responsibility in this regard.

You can consult below the privacy policy of the social network where BETICO COMPRESSORS, S.A.U. has a page or profile:

LinkedIn: Privacy Policy

Cookies

Cookies are small text files that are stored on the hard drive or in the memory of the computer that accesses or visits the pages of certain websites, so that the user’s preferences can be known when they log back in. Cookies stored on the user’s hard drive cannot read the data contained therein, access personal information or read cookies created by other providers.

See information about the cookies used on this website in the “Cookies Policy” section.

Dated Text: December 11, 2023